Insurance and Billing
Donna is Clarity Eye Care’s insurance and billing specialist. If you have questions about your insurance plan, give Donna a call. She typically knows the answer and will find it if she doesn’t. She is habitually early, so if you are the first patient of our day, it is very likely that Donna was at her desk for an hour or so already. She is married to Alan and has a daughter Nichole, son Ethen and two grandchildren. On weekends you’ll find Donna working on her old house, boating, or reading. She enjoys office lunches where her co-workers cook because she is an AWFUL cook.
Certified Optometric Technician
Lauren has attained national recognition via certification by demonstrating the ability to understand, apply, and interrelate the concepts used in optometric care. She’s been a fixture in our practice for many years, and we are thrilled to have her on the front lines. Many of you know Lauren as she is the first person to greet you when your exam starts. She performs our computerized pre-exam testing. This information is reviewed by Dr. Bryant so his exam is more thorough, detects more pathology, and makes your final prescription even more accurate. Lauren is also our contact lens manager, and you can call her with contact lens related questions. On the weekends, you’ll find Lauren relaxing with her husband Chris and son Seth, and they love to go to the Adirondacks. Lauren is our resident artist, and is teaching herself to play the ukulele.
Cindi helps to manage the workings of our optical department, and also serves as our frame stylist. Although she spends a lot of her time working with insurances, her true passion is in helping you to select the proper lens technology to optimize your vision and frames that feel great and fit your personality and style. She loves to see your reaction when you put on your new eyewear and experience clear vision and excitement about the way they make you look and feel. On the weekends, Cindi can be found cutting wood, cleaning house, and volunteering at the fire station. She is married to Bob (who happens to be the fire chief) and has two children, Kelcie and Kurtis.
Patient Care Coordinator
Kelly will greet you when you arrive, and send you off with a smile when you leave. As the office hub, she keeps things flowing to get you through your visit without delay. If you have any special appointment requests, please don’t hesitate to give Kelly a call. She is married to Scott, and they have two daughters, Rowan and Arden. Kelly is a local to the Ithaca area, and her daughters are the sixth generation of her family living here. Dogs are her obsession, and they have a German shorthaired pointer named Cash (after the late, great, Johnny Cash). Kelly loves all kinds of music and claims it does not bother her when Dr. Bryant constantly drums on the cabinets in the office. On the weekends and on vacation, she loves to visit the Pocono Mountains, The Griffin’s Aerie, or The Farmhouse at Sherwood Forest. Someday she plans to see Mount Kilimanjaro, The Great Pyramids of Egypt, The Outback, polar bears in Canada and the rural lands of Japan.
With 20 years of experience in the optical industry, Brian’s best days are spent while he is helping to guide you through the latest in frame styles and optical lens technology. Our patients love his easy going demeanor, and appreciate the way he takes very complex lens technology and explains it in ways that are easy to understand. From adjusting your eyewear so they fit perfectly, to troubleshooting vision difficulties with any style of lens, Brian is someone you can rely on to take care of you with the type of personalized service that Clarity Eye Care delivers. Brian is married to Cathy (who is also a great optician) and they have two sons, Cameron and Zachary. Family vacations are usually spent anywhere there is water, such as the Outer Banks, Ocean City, or various water parks. On the weekends, Brian loves to golf or watch movies with his kids. He is a HUGE Steelers fan, and always wears a Steelers tie on Monday if they win! Not many people know that he’s run four Warrior Dashes.
Alanna provides a valuable service to our patients by confirming your insurance benefits and allowances before your appointment at Clarity Eye Care. She knows that insurance coverage can be a confusing topic, even to those of us who work with it every day! By reducing the stress and worry about what your insurance contributes, Alanna helps to give you a better eye care experience. She lives locally with her boyfriend and a cat named Freyja. When catching a bite to eat, you’ll find her enjoying Lo Mein from Easy Wok at the Ithaca Mall. She likes all kinds of music, and her ideal vacation is at Playa del Carmen, Mexico. On the weekends, Alanna enjoying completing home projects such as sewing, baking, and moving furniture. She is also a passionate writer and has been working on a novel for more than five years.